20VC: The Memo: The $23BN Company You Might Not Have Heard Of: Tradeweb, The Story of 27 Years of Compounding Growth Leading to the Market Leader with $1.4BN in Revenue and 50% EBITDA Margins
Most important take away
Long-term success as a leader and a business comes from authentic self-awareness paired with relentless grit — knowing where you sit on the totem pole, being direct without being a pushover, and being willing to “prosper below the radar” while still placing bold, well-timed bets. Hult argues that pedigree matters far less than hustle, resilience, and street smarts, and that the biggest killer of compounding growth is complacency.
Summary
Actionable insights and career advice from Billy Hult, CEO of Tradeweb:
- Lean into what you’re emotionally engaged with. Hult dismisses pure “follow your passion” advice as naive — instead, identify what you genuinely care about, because that’s where your best work emerges. Pair this with what you’re actually good at; you’ll usually grow to like things you excel at.
- Hard first jobs build durable skills. His first job as a betting clerk at an off-track betting parlor in the South Bronx taught him to think on his feet — far more useful than a polished Wall Street internship.
- A CEO’s core job: be the external face, set strategy, then stay close enough to execution to be a “difference maker.” Don’t get so removed that passivity creeps in. Engage personally with the largest investors and most important clients.
- Hire great people and empower them rather than “get out of their way” — that framing is too passive. Define where you personally add the most leverage and double down there.
- Watch Jamie Dimon’s client engagement as a model: he flips a switch and makes every interaction about the client’s business, not his own ego. If the most well-regarded CEO in the room can do that, everyone can up their game.
- “When people show you who they are, believe them” — but allow for growth, since people do evolve. Keep observing rather than locking in a one-time read.
- Be direct. Sugarcoating (“truth with Novocaine”) is a common but ineffective default. Authenticity beats trying to manage how scary or nice you appear.
- On big bets vs. consensus: if a decision carries major downside and will need a fall guy, own it explicitly — don’t pass the buck on big calls. Otherwise, build consensus where you can.
- Use the language of change deliberately. Like a golf instructor exaggerating a swing change to make it stick, enunciate strategic shifts loudly and repeatedly; what feels redundant to you is new to most listeners.
- Strategic positioning insight: Tradeweb’s success comes partly from understanding where it sits on the “totem pole” — the electronic interface between buy-side (Citadel, BlackRock, PIMCO) and sell-side (Goldman, Morgan Stanley). Being the enabler rather than the loudest brand is a feature, not a bug. “Prospering below the radar” is a real strategy.
- On ego: everyone has one, including him. He once pushed his CEO to co-brand the partnership (“this can’t be Coldplay where only Chris Martin is known”). Acknowledging ego is healthier than pretending it doesn’t exist.
- Hiring/talent pattern: he bets on people roughly 50% successfully — far lower than intuition suggests. When bets fail, the cause is usually chemistry breakdown, pushing someone in a direction they didn’t want, or insufficient directness from him. Common advice says act on doubts immediately; Hult disagrees and remains an optimist who pushes people to grow.
- Avoid people with only positive momentum (Harvard → HBS → straight line success). They break the moment anything actually breaks. Look for people who have faced real setbacks — grit and resilience compound.
- Hustle still wins. Hult worries the younger generation undervalues grind and that work-from-home tensions revealed how much benefit was being lost from in-person hustle and perseverance.
- Don’t tie your mental state to the stock price. Distinguish between price drops from exogenous/market events versus genuine business underperformance, and react accordingly.
- Wealth and leadership: financial independence can remove downside fear and enable courage — Steve Schwarzman’s advice to him before Tradeweb’s IPO was simply, “It’s nice to win. Enjoy it.”
- What he wishes he’d known on day one as CEO: create boundaries quickly. Don’t entertain every new relationship. Protect your time aggressively — it’s your most valuable asset.
- The killers of compounding growth: complacency, putting office politics ahead of idea generation, and losing sight of the customer.
Tech/business patterns mentioned:
- Tradeweb’s moat is being the neutral electronic plumbing between the largest buy-side and sell-side institutions — a two-sided network where staying behind the scenes preserves trust with both sides.
- 27 years of compounding growth came from organic investment, not M&A; Hult is now deliberately introducing the “language of bigger bets” and acquisitions to drive the next phase.
- Public-company life: corporate governance and regulation consume more time than expected, but the visibility and “report card” of a stock price create useful accountability.
Chapter Summaries
- Childhood and early signals: Quiet kid who excelled at things he cared about and struggled with the rest. First job was a betting clerk in the South Bronx — school of hard knocks over polished internship.
- On strengths, weaknesses, and passion: Lean into strengths but don’t ignore weaknesses entirely. “Do what you love” is naive; do what you’re emotionally engaged in.
- What makes a good CEO: Remember companies are people. Be the external face, set strategy, stay close to execution, and be a “difference maker” with key clients and investors. Jamie Dimon as a model of ego-suppression in client meetings.
- People always reveal themselves: Maya Angelou’s “when people show you who they are, believe them” — balanced with allowing for genuine personal growth over time.
- Directness vs. fear culture: Hult admits he sometimes sugarcoats; advises Harry that directness is a strength. Authenticity is the foundation.
- Making decisions and big bets: Own the call when there’s real downside; build consensus otherwise. Use the “language of change” to push organizations into new directions.
- Talent brand and strategic positioning: Tradeweb has thrived “below the radar” as the connector between Citadel and Goldman. Knowing your spot on the totem pole is a competitive advantage.
- Ego, identity, and pressure: Hult acknowledges his own ego (the “Coldplay/Chris Martin” co-branding story with his prior CEO). Pressure manifests at home as distractedness rather than nerves.
- Parenting and privilege: His biggest parenting worry is raising motivated kids despite affluence. “The beer’s not as cold when it’s not yours.” Missing his daughter’s senior-year basketball games is his biggest regret of the moment.
- Money, fame, power: Fame distant third. Power matters more than people admit. Schwarzman’s “it’s nice to win, enjoy it” left a lasting impression.
- Being a public-company CEO: Burdensome governance and regulation, but the visibility helps. He admits he checks the stock price daily and ties his mental state to it.
- Bets on people: ~50% hit rate, lower than intuition predicts. Failures usually come from chemistry or insufficient directness. He remains an optimist on people despite contrary advice.
- Generational work ethic: Worries about softness in the post-COVID generation. Grit, resilience, and hustle still produce exceptional outcomes; pedigree-only hires often disappoint.
- Markets, crises, and the macro: 9/11 from the 51st floor of the North Tower, 2008, regional bank stress — markets feel more resilient now, but geopolitics (US politics, Middle East, Russia, China) feel as fragile as ever.
- Quickfire: Changed his mind on Trump’s electability. NYC is still the capital of the world. Best financial-markets read is Tom Wolfe’s Bonfire of the Vanities. Wishes he’d known to create boundaries on day one. Would have dinner with his late father.
- Outlook: Optimistic about Tradeweb’s next decade as a global marketplace; complacency, internal politics, and losing customer focus are the only real killers.